Legal notice

LEGAL NOTICE

Last updated: 20 October 2026

WEBSITE OPERATOR

This website, available at https://velenza.co.za, is operated under the trading name VELENZA.

Full legal name: [Insert full registered company or owner name]
Trading name: VELENZA / MT Store
Company or registration number: [Insert registration number, if applicable]
VAT number: [Insert VAT number, if applicable]
Country of registration: South Africa

Registered or physical business address:
813 Rival Road, Sandton, Gauteng, 2196, South Africa

Telephone: +27 11 023 0577
Email: support@velenza.co.za

Address for service of legal documents:
813 Rival Road, Sandton, Gauteng, 2196, South Africa

NATURE OF THE BUSINESS

VELENZA offers beauty, skincare, makeup, hair, wigs, hair extensions, and related self-care products through this website. Product descriptions, availability, pricing, delivery information, and applicable taxes or charges are displayed on the website or at checkout.

ORDERS AND CUSTOMER INFORMATION

By placing an order, you agree to the applicable Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy published on this website. These documents explain how orders are processed, how payments and personal information are handled, and how cancellations, returns, exchanges, refunds, and complaints are managed.

INTELLECTUAL PROPERTY

Unless otherwise stated, all content on this website, including text, logos, graphics, photographs, product descriptions, page layouts, and branding, belongs to or is lawfully used by VELENZA or its licensors.

Content may not be copied, reproduced, modified, distributed, or commercially exploited without prior written permission, except where permitted by law.

PRODUCT INFORMATION AND LIABILITY

We take reasonable care to keep website information accurate and current. However, product images, colours, descriptions, availability, prices, and delivery estimates may change.

Nothing in this legal notice excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited under applicable law.

PRIVACY

Personal information is handled in accordance with our Privacy Policy and applicable data-protection laws.

Privacy questions and requests may be sent to support@velenza.co.za.

GOVERNING LAW

This website and its transactions are governed by the laws applicable in South Africa, subject to any mandatory consumer-protection rights that apply to the customer in their place of residence.

SHOPIFY PLATFORM

This store is hosted and powered by Shopify. Shopify provides the e-commerce platform and related technical infrastructure. Products are supplied by the website operator identified above.